A list of questions commonly asked by businesses when switching to the NBN
However, we have found that some people are confused by what the NBN is and what it can do for their business. Which is why we have compiled this list of FAQ’s to help debunk any NBN myths and explain to you how it all works.
I hear that people always complain about NBN, why should I change?
Many people that complain about NBN issues have often gone with cheaper providers, therefore getting an unpleasant service.
Check with us who the best providers are for the price!
Another reason to change is that the Telco’s will be cutting off regular ADSL to businesses and homes once NBN has been established in your area for 18 months.
18 months sounds like a lot, but it sneaks up on you!
Why are my speeds on NBN just as bad as ADSL?
Telstra’s small plan comes with their “Tier 25” speed, this speed is comparable to ADSL2+.
Telstra charges an extra $15 for the “Tier 50” speed boost and $30 for the “Tier 100” speed boost.
What do the acronyms FTTP/FTTB/FTTN/FTTC/HFC mean to me?
FTTB: Fibre to the building. Similar to FTTP however, will be split off to service all tenants of the building.
FTTC: Fibre to the curb. This means exactly what it says, NBNco run a fibre line all the way to the closest telecom pit near your house (usually on the curb).
From there, it runs over the existing copper lines to your house, this is normally a short distance. This still provides good speed as the pit is normally quite close to your house.
FTTN: Fibre to the node. This is very similar to FTTC but will likely have to travel a longer distance over the existing copper network. This can sometimes result in slower speeds.
HFC: Hybrid Fibre Coaxial. In some ways works similar to FTTC, Fibre is ran to a point, but instead of using the copper lines running to your house it uses the coaxial cable lines run by a pay TV provider.
If you have ever had cable internet with Telstra or Optus, this works very similar. Speeds on this network should be quite good with close to 100mbs with a business internet connection.
Can I have fibre run to my building?
There is a fault on my line and my ISP tells me that NBNco has to fix it and not them, why is that?
Which ISP is the best?
Our ISP of choice is OnTheNet, due to their great support and good speeds.
What is the difference between a home and business NBN plan?
Business plans will usually have a guaranteed minimum speed while a home plan will have a best possible speed but no real guarantee.
How Much Does the NBN installation cost?
Do you have a question that wasn’t answered?
Leave us a comment and we will get back to you ASAP!