We were previously on an ad hoc arrangement with another IT supplier and we were not satisfied with the level of service we were receiving and felt like we didn’t really matter.
We decidedd to switch over to QCNS, to sign up for a Diamond MSP (Managed Service Package) and have found that we receive extremely quick responses to our calls and emails. We also get the benefit of an onsite monthly visit which is valuable to us as we schedule non-urgent issues to be rectified during this time.
Chris and his team take a “get to the source” approach and look to fix problems properly. There is a no band aid approach from these guys.
QCNS also work exceptionally well with our other suppliers / stakeholders and help manage major projects very well. Their communication and follow up is first rate.
We would tell other organisations looking to sign up on an MSP with QCNS to not wait any longer! Have a meeting with Chris and his team, you will not be disappointed.
Steve Edgar
General Manager
THE SURF CLUB COOLANGATTA read more
BRONCOS LEAGUES CLUB
I would recommend QCNS as they provided us with great professional service and were efficient in their work and in communication.
QCNS delivered excellent attention to detail and they were able to explain the work to us in laymans terms.
Michelle Sander, CPA
Finance Manager
BRONCOS LEAGUES CLUB read more
CSI Club Southport
TECH-SPERTS!
Seriously, if the team at QCNS can’t find it, do it, set it up, fix it, programme it, write it … it can’t be done.
They are amazing with their extensive experience, honed skills, knowledge, performance excellence, time management and most of all customer service with a great attitude and always a smile.
I have used the team professionally and personally for years and highly recommend them for any TECH-SPERT needs.
Carmen Cameron
CSI Club Southport
Ballina RSL
Being a regional based organisation always presents challenges with IT support, as typically the regional market place is not active enough to provide the level of competition required to attract quality IT support services. However, our customers are not interested in our problems, their expectation of us is simple, deliver what I require, and deliver it now.
We are a multi venue hospitality organisation based in regional NSW and it is critical to our customer service that in the event there is an IT failure episode, we are able to respond within the shortest time frame. To this extent we have an excellent business partner with QCNS.
IT failures never happen during traditional business hours, thus it is very important to our business that our IT support is flexible enough to work within these parameters. QCNS have a proven track record in this regard. We are indeed fortunate to have such a dedicated business partner in QCNS.
Tony Cook, CPA
Finance Manager
BALLINA RSL
Testimonial – Ballina RSL
Being a regional based organisation always presents challenges with IT support, as typically the regional market place is not active enough to provide the level of competition required to attract quality IT support services. However, our customers are not interested in our problems, their expectation of us is simple, deliver what I require, and deliver it now.
We are a multi venue hospitality organisation based in regional NSW and it is critical to our customer service that in the event there is an IT failure episode, we are able to respond within the shortest time frame. To this extent we have an excellent business partner with QCNS.
IT failures never happen during traditional business hours, thus it is very important to our business that our IT support is flexible enough to work within these parameters. QCNS have a proven track record in this regard. We are indeed fortunate to have such a dedicated business partner in QCNS.
Tony Cook, CPA
Finance Manager
Ballina RSL