Pass the buck. Outsource your IT and save yourself more money than it costs.

Managed services

Challenges with IT are inevitable. The support you have when it does can make all the difference to the impact on your business.

As certain as the sun rising every morning, something is bound to go wrong. If you’ve ever had your internet die in rush hour or a system update create glitches to integrated programs, you’ll be familiar with the fallout of IT challenges. It doesn’t matter what industry you’re in, the cost to your business can be substantial. Not only is there revenue loss from the downtime to account for, there is also the expense of getting it back up and running. But there’s so much more to IT than just disaster recovery.

When it comes to mitigating problems, prevention is key. You need to be up to date with software updates and hardware upgrades, have adequate cyber security protocols in place and a network integration that connects each department of your business together seamlessly. Unless you have an in-house IT professional, it can fall to someone with another role in the business who is deemed ‘tech-savvy’ to be responsible for all these things. Yet, without the proper training and experience, this can create more problems than it’s worth. This is where MSPs (managed service providers), like us, come in.

Have you considered the cost of your network dropping out during the middle of rush hour?

When it comes to mitigating problems, prevention is key.


Our managed IT and computer services take the guesswork and stress out of handling your IT allowing you to focus on what you do best.

As your dedicated MSP IT services support team, we work seamlessly in the background to ensure that your IT infrastructure and software are operating smoothly, preventing hiccups from cutting into your revenue. And, depending on your requirements, our helpdesk is available for any support you may need. Plus, the QCNS team devotes itself to ensuring your business is best equipped for an ever-developing technological landscape.

What we offer

Having a dedicated MSP managing your IT infrastructure for a monthly fee means you can:

  • Prioritise the security and protection your data
  • Facilitate the ability to find problems before they begin
  • Proactively maintain the smooth operations of your IT
  • Mitigate downtime with a disaster recovery plan
  • Confidently budget for, predict and manage your future IT costs
  • Secure your business against new threats

We deliver reliable, comprehensive and forward-thinking managed IT services.

With over 20 years of experience working with the hospitality industry, we have built relationships with multiple gaming and POS providers and work with them to seamlessly integrate IT in clubs and pubs. Want to know more?

Managed services

Not every business will need managed IT services. But, over the years, we have found that most businesses with more than three staff will benefit from some level of ongoing service.

We also understand that many businesses – especially clubs – have their busiest periods after hours or on the weekends. Being on a managed IT service has the advantage of allowing staff or a duty manager to phone us for weekend assistance (depending on level of cover) without running the risk of racking up monstrous bills for weekend, public holiday or after hours call outs.

Our packages

Depending on the size of your business along with your budget, we have a range of managed IT services available.

MSSP (Security)

A great starting point for smaller businesses, this package includes everything required to update, monitor and secure your network while also protecting your data. This is all about security and preventing breaches from disrupting your business and downtime from eating into revenue.

MSHDP (Help Desk)

For slightly larger businesses and those with more dynamic needs, the MSRP package can add in a remote helpdesk, phone system integration, monthly on-site visits, cloud storage or PC automation set-up. Whatever your unique needs, we can customise a package that delivers the most important facets of IT support.

MSFOP (Full Onsite)

Don’t want to lift a finger for IT and need a responsive helpdesk that’s available all the time, including emergencies after hours? The MSFOP package delivers everything our other two packages offer and throws in the kitchen sink for good measure. It’s the Rolls Royce of managed IT services and you better believe we roll out the red carpet.

Not sure which managed IT package is for you or whether a more reactive IT solution would work best?

Get in touch with our friendly team to discuss your needs.


What Our Customers Say

We have been on an MSP since March 2018. The major benefit to our business is that the MSP is cost effective, rather than paying for all call-outs etc; We highly recommend QCNS; they are able to place reliance on efficient independent IT support with prompt response times.

Brian BaldwinGeneral Manager – Musgrave Hill Bowls Club

We decided to use QCNS for the installation of our phone system as we have found them to be very helpful in supporting us in other (IT) areas and we have always been delighted with their service.

We would recommend the 3cX phone system to other businesses with similar call volumes where their time can be better spent. Try it!

Rob Wood Owner – Ventura Building Surveyors

I have been associated with Chris for over 6 years and have always found him to be honest, reliable and highly educated in his field. Yeronga Services and Community Club has purchased all IT necessitates including computers, laptops and main club server from Chris, as he always follows up with prompt servicing and maintenance any day of the week.With he commitment Chris shows towards our Club, I would have no hesitation in recommending Qld Club Network Services to any company or business that is searching for excellence in IT.

Nathan YoungGeneral Manager – Yeronga Services & Community Club

We made the decision to go on a Managed Services Package (MSP) in August 2018 and we found value in the regular scheduled visits keeping our IT and equipment up to date. WE also found being on a monthly plan made it easier for us to budget as it reduced unexpected IT problems and wait times for site visits.

Peter PurinsGeneral Manager – The Blue Fin Fishing Club

I have known Chris for over 9 years and have worked with him over 2 venues. I not only have complete faith in Chris’s IT capabilities, but his customer service skills and understanding of the industry in which he services is like none I have dealt with in the past. It makes him a pleasure to deal with.

Michael BurgessGeneral Manager – Club Harrington

TECH-SPERTS! Seriously, if the team at QCNS can’t find it, do it, set it up, fix it, programme it, write it … it can’t be done.

They are amazing with their extensive experience, honed skills, knowledge, performance excellence, time management and most of all customer service with a great attitude and always a smile.

Carmen CameronCSI Club Southport

IT failures never happen during traditional business hours, thus it is very important to our business that our IT support is flexible enough to work within these parameters. QCNS have a proven track record in this regard. We are indeed fortunate to have such a dedicated business partner in QCNS.

Tony Cook, CPAFinance Manager, Ballina RSL

Chris and his team take a “get to the source” approach and look to fix problems properly. There is a no band aid approach from these guys. We would tell other organisations looking to sign up on an MSP with QCNS to not wait any longer! Have a meeting with Chris and his team, you will not be disappointed.

Steve EdgarGeneral Manager, The Surf Club Coolangatta

I would recommend QCNS as they provided us with great professional service and were efficient in their work and in communication. QCNS delivered excellent attention to detail and they were able to explain the work to us in laymans terms.

Michelle Sander, CPAFinance Manager, Broncos Leagues Club
Our services

What else we can help with